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Awesome customer service. This was the best snorkeling I have done in Cancun. We seen lots of fish, also got to see a sea turtle and stingray! Thank you Total snorkel!
❝ Book It!
I loved the experience and the crew was super friendly! I was pretty nervous and they made me feel very safe and made sure my time was enjoyable. Stand up time for my first snorkeling experience!
❝ Responsive and accomodating
Very responsive in accomodating my request and changes. Thank you
Quick response and nice to deal with.
Great small group tour! Very personalized service and search for the turtles for us to see on our snorkeling . 4 spots in all!
❝ Super équipe et belle expérience
Merci pour cette belle expérience. Les lieux sont magnifiques et la plongée autour de l'épave juste fantastique. Nous avons vu une torture mais cette sortie vaut vraiment le coup. L’équipe bonjour est pro, sympa et chaleureuse même quand ma fille de 8 ans a eu du mal à s’y mettre. Tout est mis en œuvre pour que chacun profite du moment. Je recommande. Petit plus des sanitaires avec douches nickel qui permettent de repartir au sec. C’était Top !
Very good guides, Arturo and Ruben
❝ Amazing experience with a great company!
The whole experience was excellent, from Captain Ruben, Sargent Rob and our photographer. Rob made sure we saw turtles, tons of fish coral and a ship wreck. Our whole family had an amazing time.
Booking was very quick and easy
I had a 10% off for joining the email list and at checkout there was no place to apply it
❝ Fast response! Rescheduling easy!
I had to reschedule for the following day and I received a quick response , it was no problem ! Staff was great. They kept a close eye out and made sure kids and crew were safe. The crew was friendly and worked hard to make sure we saw the turtles! We saw 2 !! The shipwreck was amazing! Swimming in clear turquoise water in the middle of schools of beautiful fish! We received a nice complimentary family photo for keepsake. The tour was about 2 hours total ! I would recommend!
It was easy to find and book.
Had a blast!!!! Really nice not having to go out with a big group. The team was amazing.
❝ Helpful Chat Feature
I am a solo traveler and was trying to book online but unable to as there seems to be a minimum of 2 persons per booking.
I used the chat feature to inquire on this. Aldair helped me out via chat and booked it for me. In minutes, I was able to book the tour and pay for it.
Guides are amazing .... 4 different places ...I had the chance to see colorful fish, statues, ship wreck and one turtle
❝ Easy booking
The website was down for booking but they took care of me right away, sent all the links to book over Facebook Chat and it was quick and easy
❝ Saw MUSA, turtles and fish
It was a better snorkeling experience than the jungle tour we previously took. Better masks, for one thing, did not leak. The only thing was that we were rushed into our transportation after we got out of water, so we didn’t get a chance to look through the pictures they took of us. (I understand the other passengers were waiting, but because we started the tour later, we got out of water later. We had a seasick 6-year-old, so we didn’t want to hang around at the dock longer than necessary. We were even threatened that if we did not leave right then, we needed to wait 1.5 hours for the next transportation back to the hotel.) I just hope we had some time to browse the pictures... I emailed them regarding the pictures after we got back to the hotel, but never got a reply. We left in such a hurry that we left a bag at the marina, they kindly sent it back to our hotel in the evening.
❝ Great experience
We did the advanced snorkel tour with Javier as our guide and Alex as the photographer, and loved it. It was our second snorkel trip while in cancun, and much better than the first (where the snorkeling was part of a tour to Isla Mujeres). The reefs we saw were gorgeous and we were the only people snorkeling on three of the four stops, so we really got to relax and enjoy the beautiful fish. We saw a parrot fish, barracuda, and so many others! I would recommend this tour if you have snorkeled before and are looking for a natural quiet experience.
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